Netiquette- Online Etiquette

By Penny Henriksen, Genius Solutions' News writer and editor

Do you have Netiquette? No, I’m not talking about those hairnets your grandmother uses to keep her curls in order. I’m talking about proper etiquette on the “net” (over the Internet)—Netiquette.

With the advent of cell phones and text messaging the written word has taken a real nosedive, this is your chance to bone up on a form of art that many consider to be the true sign of civilization- written words. Our mass migration to the World Wide Web (WWW) seems quite inevitable and is not a bad thing, but it is a very good time to review manners and courtesies in communicating with each other online. This is especially true as we begin to seriously reach out and communicate with each other via e-mail. To this end we list a few of the e-manners that will make you an e-superstar!

Avoiding The Interview Trap

By Patrice Barry, Operations Manager - Genius Solutions, Inc.

There are several federal laws involving all 50 states that limit what employers can ask on employment applications and in interviews. A wrong question can land an employer in court for discrimination.

It seems that every year the process of interviewing and hiring becomes scarier.  The federal laws are to protect applicants from discrimination based on numerous protected classes such as race, national origin and age.

Q. Why didn’t my claim Autopost?

Q. Why didn’t my claim Autopost?

A. The top reasons why your claim may not have AutoPosted are as follows:

• You may get an 835 reports for claims sent on paper as well as for claims sent electronically, but in order for a payment to Autopost in THOMAS, the claim must have been sent electronically. You can tell by looking at your 835 if a claim was sent on paper, because there will be NO account or claim number listed for that claim.
• The 835 data itself could have a discrepancy in the dollar amount. If the amounts in the file contradict one another, THOMAS does not know what to do and will not post either amount. This is generally shown on the exception report as “Patient Liability Discrepancy”.
• Your claim may already be paid! THOMAS will not post an insurance payment twice.
• If your 835 is old, it may not load into THOMAS. To avoid this problem, make sure that you post your check as soon as possible, after you receive payment.
• THOMAS will not Autopost a claim that has a payment amount of zero.

Eyestrain: When it’s Cruel to be Cool

By Penny Henriksen, Genius Solutions’ news writer and editor

Have you ever been caught sitting in front of your computer wearing your sunglasses?  Everyone thinks you’re too cool to talk to, but all you want to do is scoop your eyes out with a rusty spoon? Yeah, I’ve been there. You probably wouldn’t know it just from reading the newsletter, but I spend a lot of time in front of my computer at work and at home. It is my lifeline, for research, writing, graphics, even my very thoughts often go directly to my computer screen before they have a chance to cross my mind.

Because so many of us spend so much time in front of our computers it is important to think of our eyes, before we want to gouge them out. There is even a syndrome for us computer user types called Computer Vision Syndrome (CVS). Basically it is extreme eye strain. There are current claims, stating that evidence is beginning to show a link between heavy computer use and an increase in glaucoma.

Energize Your Team Members and Make Them More Productive

By Vipa Thanyakarn, Genius Solutions’ Vice President of Operations

“The best way to inspire people to superior performance is to convince them by everything you do and by your everyday attitude that you are wholeheartedly supporting them.”

Harold Geneen Former CEO of ITT (International Telephone & Telegraph Corp.)

As an employer, good employees are hard to find. When we do find the right person, we want to keep them. As employers, we offer the jobs, set the wages, and give employees their job responsibilities and duties; however, there are other things we need to consider when we want to create a long-term employer and employee relationships.

Tools for a New Healthcare Generation

Monday, September 13th, 12:30-1:30pm EDT

Sign Up Here:

https://www2.gotomeeting.com/register/146292194

Q. How do I know if my back up is good?

Q. How do I know if my back up is good?

A. That is a GREAT question and you should ALWAYS be asking that question!

The simple answer is to check your data disc or the data on your thumbdrive. If you can open the data on your disc and see the files and data like you can in your THOMAS, without error, then you probably have a good data back up.

We also recommend that once a year, you can send in a back up to us, here at Genius Solutions, and we can check the data for viable data and give you some added peace of mind. Please call us first, we can then send you a Service Authorization granting us permission to check your data, and we will be looking for its arrival. When we are through with the data disc we can either shred the disc, or send it back to you for the cost of shipping.  If you send a thumbdrive, we would want to send it back to you.

An EHR Video Moment From PA

I found this great video that had been posted by an PA practice about their EHR implementation.  I thought you might enjoy it also, as you consider moving into the EHR world.  It's called "Teachable Moment-EHR Implementation"

http://www.prhi.org/TeachableMoments/2010/EHR.html

Pittsburgh Regional Health Initiative EHR implementation experience of one local practice in Pittsburgh, PA.

Genius Solutions Presents: Addison Health System September Webinars for WritePad Clients

Click the Banner for the schedule.

  

We wanted to make sure that all of our WritePad clients and users were aware of the upcoming September webinars being provided by WritePad.  If you have any additional questions regarding these webinars, please e-mail denzler@@writepad.com

Meaningful Use Definition to Include Mental Health Providers?

US Healthcare

Bill S.3709 was introduced to the Senate, and HR 5040 (it’s match) was introduced to the House on August 5th, both by representatives from Rhode Island.  If these bills pass through both houses and become law, it would expand the definition for those that can meaningfully use EHR technology under the HITECH act to include mental health, behavioral health, psychiatric hospitals, and substance abuse professionals and facilities.  If this happens, then mental health professionals would be able to qualify for EHR implementation stimulus funds.

EHR Incentives and Meaningful Use for Eligible Professionals

August 2010 edition, based on the CMS conference calls from 8/10/10 and 8/12/10, written by Penny Henriksen, Genius’ News Writer/Editor

General Disclaimer:
The views reflected here are not necessarily those of Genius Solutions, it is an article based on the most current information available and the best interpretation of that data available to give you a starting point for your research and understanding of these government programs.  You will see me continually give you links back to the CMS and other government web sites and resources with the direction to go back to the source for information.  Currently the information is coming fast, it’s changing often, and it’s not always easy to understand or interpret.  My intention is not to give you the definitive answer to anything, honestly they may not be down to an ultimate definitive answer to some questions themselves, yet.  The point is to do our best to keep you informed and direct you to sources you can use for complete information and for answers to questions for you and your offices.  This is a rough cut resource so you know what you need to look in to.   We can help guide you to the source, but we are not the source, that would be the Federal Government, as it is their program.

General Information:
There is a lot of information, even this month’s CMS calls didn’t answer all of my questions, but it did give me both a better understanding and a bit more confidence in the program and the proposed payouts.  I am still having a hard time identifying some of the “hows” and “how muchs”.  Hopefully these questions will continue to be asked and cleared up further with each of their teleconferences.  The following information comes straight from their teleconferences and the slides presented, obviously with my  best understanding of them. 

**8/19/10 - I received a special request to see charts of the incentive payments, here is a .pdf that will show you the Medicare, Medicaid, and special incentive for Medicare providers in Health Shortage areas.

RAC FAQs: The Q&A session

Why is CMS using recovery audit contractors?

Section 306 of the Medicare Prescription Drug, Improvement and Modernization Act of 2003 (MMA) required CMS to complete a demonstration project to demonstrate the use of recovery audit contractors in identifying underpayments and overpayments and recouping overpayments under the Medicare program for services for which payment is made under part A or B of title XVIII of the Social Security Act. The demonstration operated from March 2005 through March 27, 2008. Section 302 of the Tax Relief and Health Care Act of 2006 (TRHCA) required the Department of Health and Human Services (DHHS) to make the RAC program permanent and nationwide by no later than January 1, 2010. CMS is planning a gradual expansion to all 50 states. The expansion schedule can be viewed at http://www.cms.hhs.gov/RAC.